1. No Refund Policy

Tana Bana Maheshwari Handloom follows a strict No Refund Policy. Once the order is placed and delivered, refunds will not be issued under any circumstances.

2. Replacement Eligibility

We offer replacement only if the product received is:

• Damaged
• Defective
• Incorrect product delivered

3. Replacement Timeframe

You must request a replacement within 7 days of receiving the order.

4. Required Proof

To process your replacement request, you must provide:

• A clear unboxing video (mandatory)
• Photos of the defect or wrong product

No refund — only replacement within 7 days with proof like video or photo.

5. Conditions for Replacement Approval

• Product must be unused and unwashed
• All tags, packaging, and accessories must be intact
• Proof must clearly show the issue

6. Items Not Eligible

• Colour variations due to lighting or screen settings
• Damage after use or washing
• Customized orders

7. Shipping for Replacement

Once approved, we will share the return instructions. Replacement will be shipped after the returned product is received and inspected.

8. Contact