1. Shipping coverage

Tana Bana Maheshwari Handloom ships products across India using trusted courier and logistics partners to ensure safe and timely delivery.

2. Order processing

Orders are processed after successful payment confirmation. Most orders are dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated delivery timeline

The estimated delivery time is 0–7 business days from the date of dispatch. Delivery timelines may vary based on location, courier partner operations, weather conditions, or unforeseen circumstances.

4. Shipping charges

Shipping charges, if applicable, will be clearly mentioned at checkout before completing the purchase.

5. Order tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor the status of your delivery.

6. Delivery issues

In case of delayed, damaged, or lost shipments, please contact us immediately. We will coordinate with our delivery partners to resolve the issue as quickly as possible.

7. Exchange policy

Exchange requests must be reported within 24 hours of receiving the product.

• Products must be unused, unwashed, and in original condition with tags intact.
• Exchange requests raised after 24 hours will not be accepted.
• Exchange is subject to product availability.

8. Non-exchangeable items

Certain products may not be eligible for exchange due to hygiene, customization, or product-specific reasons. Any such exclusions will be clearly mentioned on the product page.

9. Exchange process

Once the exchange request is approved, our team will guide you through the return and replacement process. Replacement products will be dispatched after the returned item is received and inspected.

10. Changes to this policy

Tana Bana Maheshwari Handloom reserves the right to update or modify this Shipping & Exchange Policy at any time. Changes will be reflected on this page.

11. Contact